Process map (flowchart)
A graphical representation of a process
or procedure that shows in a ‘flow’ type style, all actions,
conclusion place and the like should be represented. It is used to detect
imperfections in a process. Usually consists of using Flowcharts
and Block Diagrams.
Commonly the graph contains starting points
to the process and sub-processes, an ending points to the process and
sub-processes, inputs, (where something is injected into the process),
outputs, (where a product or sub-product, kits and the like), are
removed from the process, and other potential direction and/or decisions
that could lead in another potential direction are included. Like
decisions boxes, etc.
Many times to map an entire process in
detail will require several sub-process maps as well as an overview
process map or a Complex Block Diagram.
Using flowcharts can aid in implementing a
successful six sigma program.
Also see Process
design, PQ - Process
Performance Qualification, Process
improvement, and Process management.