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QFD – Quality Function Deployment

An organized and diversified closely controlled method used to join together customer requirements into the several different areas of Total Customer Satisfaction, (TCS), Quality Assurance, (QA), to include items such as design requisites, (including design life and design reviews), prototype or model development, process planning, (to include process design), and production or process procedures.

This plan should follow any guidelines set by either six sigma, ISO-9000, or any other quality standards that must be adhered to.

 

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Last Updated: Saturday, 10-Jun-06 15:50:57 PDT

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